OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
171 ratings and 92 comments received in the last 90 days.
05 August 2024
.
25 July 2024
Everyone from the receptionist to the sales staff were professional helpful and really friendly
19 July 2024
Brilliant, everything communicated effectively and informative at all stages of the process. Car exactly as discussed and perfect for my needs.
05 July 2024
All my questions answered
02 July 2024
Excellent service.
02 July 2024
Seemless friendly and helpful customer service.
30 June 2024
Excellent service from Emma. She kept me updated every step of the way.
28 June 2024
We were treated really well and received excellent service
15 September 2024
Excellent service and communication
12 September 2024
see above - also good health check video
12 September 2024
Quick and efficient service
11 September 2024
Fixed my problem first time.
11 September 2024
All good
11 September 2024
Picked up a fault on my sensers for the lighting. Agsinn this is being conpleted on a rearranged visirt next week. Staff very good and want the best for the customer.
10 September 2024
Excellent.
10 September 2024
Very thorough service and MOT, great communication and very nice coffee.
09 September 2024
Helpful staff
09 September 2024
Very helpful staff telling you what happening to my mini as it goes along etc
09 August 2024
When I first asked Sam about the new electric Countryman he kept me well informed regarding the situation regarding delivery of the first car for testing, then I gave the order but did not need delivery until late July then it all worked well.